All inquiries can be submitted through the "Contact Us" page. We have a very helpful customer support team. We are going to make sure that the problem is solved as quickly as possible.

The newsletter allows us to contact you when we have limited-time offers, giveaways or one-time bargains and also when we add new products you will be the first to know!

Yes, you will receive an order confirmation email with an order number immediately after placing your order. Please contact us if you do not receive one within 24 hours.

Shipping is fast and free, usually taking 5 to 12 days. Delivery time varies depending on demand and shipping location. There may be a delay of a few days due to the large volume of orders we are receiving!

In our shop you can pay securely with any credit or debit card.

We have a 14-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it,  unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@ameliesky.com